RRezervIt

Help

Quick answers. If yours isn’t here, email us and a person will reply.

Booking

How do I book?

Find a shop on Discover or open the link the shop shared, pick a service and a time, and confirm with your phone number or email. You get a message when it’s booked and a reminder before you go.

My sign-in code hasn’t arrived

Check the number you typed, and that your phone has signal. Wait a minute, then ask for a new code. Codes work for 10 minutes. If it still doesn’t come, email us with your number.

How do I change or cancel?

Open My bookings, choose the booking and pick Move or Cancel. The shop is told straight away. Each booking shows until when changes are free.

I paid a deposit. Do I get it back?

It depends on the shop’s rules, shown when you booked. When a refund is due, it goes back the way you paid.

I’m running late

Once your time has started, My bookings shows how long the shop holds it. Tap I’m on my way so they know you’re coming.

I was marked as a no-show but I came

Open the booking in My bookings and appeal within 3 days. If you and the shop disagree, a RezervIt admin looks at it.

How do I leave a review?

After a visit is marked done, we send you a link. Only customers who completed a visit can review.

For businesses

How do I list my business?

Start at List your business. You’ll need your business registration, your Ghana Card, a proof of address and a MoMo account in the same name.

How long does approval take?

Usually 1 to 2 working days. We text you when you’re live, or tell you what to fix.

What does it cost?

Free lets one person take bookings. Pro adds staff, deposits, analytics and the waitlist. There’s no commission on bookings. Prices are on the pricing page.

How do customers find me?

Share your booking link on WhatsApp and Instagram, and print your QR poster from the console. You also show up on Discover for people searching nearby.

How do I add staff?

In the console, go to Settings and add their name and number. They sign in with that number.

Still stuck?
Email support@rezervit.app with your phone number and, if it’s about a booking, its reference (RZ-…). We reply within one working day.

Questions about your information? See Privacy or write to support@rezervit.app.

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