Last updated 6 October 2026
RezervIt lets you find beauty, health and recreation businesses in Ghana and book a time with them. Booking is free for customers.
You sign in with your phone number or email and a code we send you. Use your own number and give your real name, so the shop knows who to expect.
The shop provides the service and sets its prices, hours, deposit and cancellation rules. You see them before you book.
RezervIt runs the booking, the reminders and the messages. We aren’t responsible for the service itself, but tell us if something goes wrong and we’ll help.
Change or cancel from My bookings, so the shop is told straight away. Each booking shows until when you can change it for free.
If you paid a deposit, what comes back depends on the shop’s rules shown when you booked. Refunds go back the way you paid.
If you’re running late, tap I’m on my way in My bookings. A shop may mark you as a no-show if you don’t come. You can appeal a no-show within 3 days, and a RezervIt admin decides it if you and the shop disagree.
You can review a shop after a visit you completed. Keep it honest and about your visit. Don’t share anyone’s private details or post anything abusive. We may hold back a review that breaks these rules.
Credit from invite codes is paid after the invited friend’s first completed visit. It can’t be swapped for cash, and we can cancel credit gained by misuse, for example fake accounts.
How we handle your details is in our privacy notice.
If we change these terms in a way that matters, we’ll say so on this page before the change applies. These terms are governed by the laws of Ghana.
RezervIt is an online booking service for beauty, health and recreation businesses in Ghana. Customers find your business, book a time and get reminders. You run your bookings from the RezervIt console.
These terms are between you, the business owner who creates the account, and RezervIt. By creating an account you agree to them.
Give us true details about yourself and your business, and keep them up to date.
Keep your password private. You’re responsible for what happens under your account, including what staff do with the logins you give them.
Tell us straight away if you think someone else has got into your account.
Before your page goes public we check your application. That includes your business registration, your Ghana Card, your proof of address and a check that your MoMo name matches. Reviews usually take 1 to 2 working days.
We delete the photos of your Ghana Card and proof of address 30 days after we approve or decline your application. We keep only the name on the card and the date we checked it.
We can ask you to change something, or decline an application, and we’ll tell you why.
Free costs GHS 0 and lets one person take bookings. Pro costs GHS 149 a month, or GHS 894 a year paid in one go, and adds more staff, deposits, analytics and the waitlist.
RezervIt takes no commission on your bookings on either plan.
You can move between plans from your console. If we ever change a price, we’ll tell you at least 30 days before it applies to you.
You set your services, prices, hours and staff, and you’re responsible for keeping them accurate.
For now, customers pay you at the shop. RezervIt doesn’t hold or move money for your bookings.
Honour the bookings you accept. If you must cancel or move one, do it in the console so the customer is told.
Mark no-shows and late arrivals honestly. Customers can dispute a no-show, and a RezervIt admin may decide it.
Only customers who completed a visit can review you. You can reply to any review.
We may hold back a review that breaks our rules, for example one that names a person or is about a different business. We don’t remove reviews because they’re negative.
RezervIt sends booking confirmations, reminders and updates to your customers by SMS or WhatsApp on your behalf. Don’t use customer details from RezervIt to send them marketing they haven’t agreed to.
Customer names and numbers you see in RezervIt are for running their bookings. Keep them safe and don’t share or sell them.
We handle personal information in line with Ghana’s Data Protection Act, 2012 (Act 843), as set out in our privacy notice.
We can pause or remove your listing if you give false information, repeatedly double-book or cancel on customers, treat customers unfairly, or break these terms. When we do, we cancel your upcoming bookings, tell the affected customers and tell you why.
You can ask us to close your account at any time.
We work hard to keep RezervIt running, but we can’t promise it will never be unavailable or never contain mistakes. We aren’t responsible for the services you provide to your customers.
If we change these terms in a way that matters, we’ll tell you before the change applies. These terms are governed by the laws of Ghana.