Last updated 5 October 2026
RezervIt is an online booking service for beauty, health and recreation businesses in Ghana, run from Accra. We handle personal information in line with Ghana’s Data Protection Act, 2012 (Act 843).
For anything about your information, email support@rezervit.app.
Your phone number and name, which you give us to sign in and book.
Your bookings: the shop, the service, the time, what you paid and any notes you add for the shop. Also no-show marks and appeals, reviews you write, shops you save, invite codes you use and the messages we send you.
If you choose to, an email address, so it’s on your account. We don’t ask for your date of birth or your Ghana Card.
The owner’s name, phone number and email, the business details, staff names and numbers, services, prices, hours and photos.
To check a business before it goes live: the business registration, the owner’s Ghana Card, proof of address and the name on the MoMo number or bank account that payouts go to (and, if we ask, a screenshot or statement showing it). We delete the Ghana Card and proof of address photos 30 days after we decide on the application, and keep only the name on the card and the date we checked it.
Your location never leaves your phone. When you sort shops by distance, your phone works it out; we don’t receive or store where you are.
We don’t use advertising or tracking cookies. The only cookies keep you signed in.
We never see your card number or MoMo PIN. Payments are handled by Paystack. When a business saves a card for its subscription, Paystack keeps the card and gives us only a reference to charge it, plus its brand and last four digits.
To make and manage your bookings, send confirmations and reminders, let the shop know who is coming and handle refunds, appeals and reviews.
To keep RezervIt safe: stopping fake accounts and misuse, and checking businesses before they’re listed.
We don’t sell your information, and we don’t send you marketing you haven’t asked for.
The shop you book with sees your name, number, booking details and your history with that shop, so it can serve you. Shops agree to use it only for your bookings.
Companies that run parts of RezervIt for us, only for that job: Paystack (payments), our SMS provider (texts), Vercel and Neon (servers and database) and Sentry (error reports, sent without personal details). Some of them store information outside Ghana, under contracts that require them to protect it.
The authorities, if the law requires it.
Your account and booking history stay while you use RezervIt, so you and your shops can see past visits. Ask us and we’ll delete your account; we may keep payment records as long as the tax law requires.
Sign-in codes expire after 10 minutes. Business ID papers go after 30 days, as above. Applications left unfinished for 180 days lose their ID papers too.
You can ask to see the information we hold about you, have it corrected, or have it deleted. You can also object to how we use it.
Email support@rezervit.app from the number or email on your account and we’ll reply within 30 days. If you’re not happy with our answer, you can complain to Ghana’s Data Protection Commission.
Connections to RezervIt are encrypted. We store only a scrambled form of sign-in sessions, limit how often codes can be tried, and give staff only the access their role needs.
If we change this notice in a way that matters, we’ll say so on this page before the change applies.